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ACCEPTED METHODS OF PAYMENT
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(1) Google Checkout
(2) Paypal
(3) Credit Cards: Please use the PayPal payment option. You can remit payment using your credit card on the PayPal site. You DO NOT need to have a PayPal account to do so. If you have any questions, please feel free to contact me.
INSURANCE (optional)
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USPS INSURANCE RATES (domestic shipments only)
Effective May 14, 2007
$1.65 ................ $0.01 to $50
$2.05 ................ $50.01 to $100
$2.45 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.50 ................ $300.01 to $400
$6.40 ................ $400.01 to $500
$7.30 ................ $500.01 to $600
$7.30 plus $0.90 per $100 or fraction thereof over $600 to $5,000.
Insurance is optional & protects your package in case of loss, theft or damage in transit. In an effort to keep shipping costs down & the checkout process simpler for those who prefer not to purchase insurance, I don't automatically include it in my shipping rates. If you would like to insure your purchase, please contact me BEFORE remitting payment so I can send you an updated invoice with the additional cost for postal insurance. Please be aware that the seller cannot be responsible for lost, stolen or damaged items in transit.
CUSTOMER SERVICE & SHIPPING
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It's extremely important to me to provide excellent customer service & communication for all of my customers. I place a high priority on getting packages mailed expeditiously. Items are shipped by the next business day (M-F / excluding postal holidays) after payment has been received. DOMESTIC packages are shipped First Class mail with delivery confirmation & INTERNATIONAL by First Class mail. I always contact customers by email to acknowledge their patronage & provide any relevant shipping information once their packages have been shipped.
Upgraded shipping is available upon request for an additional charge (Priority Mail, UPS, etc.).
In addition, customer privacy is always respected & personal information will not be used in any way other than for transaction & shipping purposes. If you have any questions, please feel free to contact me.
COMMISSIONS
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Production time will vary depending on the size & design of the piece. Hand stitched right angle weave & hand tooled leather pieces will require a longer production period due to their time consuming nature. A 50% non-refundable deposit is required prior to commencement with the remaining balance due upon completion. Feel free to visit my home & gallery websites which go into more detail about my right angle weave pieces or contact me directly with any questions.
3Fine Design® (HOME) www.3finedesign.com
3Fine Design® (EMAIL) tracy@3finedesign.com
RETURN POLICY
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Please feel free to ask any questions you may have before purchasing. I'm more than happy to answer them for you. Your satisfaction is very important to me.
If for any reason you aren't completely satisfied with your purchase, please contact me within 3 days of receipt of the item/s & advise. Returns are accepted as long as the items are returned (post dated) within 7 days of receipt of the item/s, in their original condition & packaging (ie., jewelry boxes, organza pouches), with any applicable 3Fine Design® tag (or earring card) still attached to the item/s.
Refunds will be given in the form of money back. Any original shipping & return shipping charges are at the buyer's expense.
COMMISSIONS: All commission sales are final (no returns).
SPECIALTY ITEMS: There is a NO RETURN POLICY on certain items that are higher end formal pieces used for special occasions. Unfortunately, some sellers are having problems with a few buyers who want to purchase these items to wear for a special occasion with the intent of trying to return them once they've been worn to the event. Therefore, it's necessary for me to place a NO RETURN POLICY on some specialty pieces. There will be a statement in the listing description of all the items for which the NO RETURN POLICY applies.
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